Terms of Service
Last Updated: August 8, 2026
Welcome to ClayTex. By accessing or using our website and services, you agree to comply with these Terms of Service. Please read these terms carefully before using our website or requesting our services.
1. Our Services
ClayTex provides professional wall painting, surface preparation, wall putty, texture finishes, waterproofing, interior painting, exterior painting, and related services.
The scope, pricing, materials, and completion time of each project may vary depending on the specific requirements and site conditions.
2. Website Usage
You agree to use this website only for lawful purposes. You must not:
- Use the website for fraudulent or unlawful activities.
- Submit false or misleading information.
- Attempt to access restricted areas of the website.
- Damage, disrupt, or interfere with website functionality.
- Copy or misuse our content without permission.
3. Service Enquiries
When submitting an enquiry through our website, you agree to provide accurate and complete information.
Submitting an enquiry does not guarantee that a service will be booked. Our team may contact you to understand your requirements and provide further details or a quotation.
4. Pricing and Quotations
All quotations are based on the information and requirements available at the time of estimation.
Final pricing may depend on factors including:
- Project size and area
- Surface condition
- Type of paint or finish
- Materials required
- Labour requirements
- Additional work or changes requested by the customer
Any additional work outside the agreed scope may result in additional charges.
5. Project Timelines
Estimated project completion dates may vary due to weather, site conditions, material availability, accessibility, customer-requested changes, or circumstances beyond our reasonable control.
ClayTex will make reasonable efforts to complete the project within the agreed timeframe.
6. Customer Responsibilities
Customers are responsible for providing accurate project information and reasonable access to the property when required.
Customers should inform ClayTex about any specific requirements, restrictions, or conditions that may affect the project.
7. Payments
Payment terms, advance payments, and outstanding balances will be communicated and agreed upon before or during the project.
Failure to make payments according to the agreed terms may result in delays or suspension of services.
8. Materials and Finishes
ClayTex aims to use materials and finishes according to the agreed project specifications.
Minor differences in colour, texture, or appearance may occur due to lighting, surface conditions, application methods, and differences between digital displays and actual materials.
9. Intellectual Property
All content available on the ClayTex website, including logos, text, images, graphics, designs, and other materials, is owned by or licensed to ClayTex unless otherwise stated.
You may not reproduce, distribute, modify, or commercially use our website content without prior written permission.
10. Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for convenience.
ClayTex is not responsible for the content, availability, security, or privacy practices of third-party websites.
11. Limitation of Liability
ClayTex makes reasonable efforts to keep the information on this website accurate and up to date. However, we do not guarantee that all information will always be complete, accurate, or error-free.
To the maximum extent permitted by applicable law, ClayTex shall not be liable for losses arising from the misuse of the website or reliance on information provided without confirmation.
12. Cancellation and Changes
Any cancellation, postponement, or modification of a service should be communicated to ClayTex as soon as possible.
Any applicable cancellation charges, adjustments, or refunds will depend on the project status and the agreed terms.
13. Changes to These Terms
ClayTex reserves the right to update or modify these Terms of Service at any time.
Any changes will be published on this page with an updated Last Updated date. Continued use of the website after changes are published constitutes acceptance of the updated terms.
14. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts.