Privacy Policy
Last Updated: August 8, 2026
At ClayTex, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following information when you interact with our website or contact us:
- Name
- Email address
- Phone number
- Address and location details
- Service requirements and project details
- Information submitted through enquiry or contact forms
- Website usage and technical information
We only collect information that is reasonably necessary to provide our services and respond to your enquiries.
2. How We Use Your Information
The information we collect may be used to:
- Respond to your enquiries and service requests
- Provide quotations and project information
- Schedule consultations or services
- Communicate with you regarding our services
- Improve our website and customer experience
- Maintain website security and prevent misuse
- Comply with applicable legal requirements
3. Information Sharing
We do not sell, rent, or trade your personal information.
Your information may be shared with trusted service providers only when necessary to operate our website, communicate with you, or provide requested services. We may also disclose information when required by law or to protect our legal rights.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and provide a better browsing experience.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or misuse.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
6. Third-Party Services
Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices, content, or security of those third-party websites.
We recommend reviewing their respective privacy policies before providing personal information.
7. Data Retention
We retain personal information only for as long as necessary to provide our services, respond to enquiries, maintain business records, or comply with applicable legal obligations.
When information is no longer required, we may securely delete or anonymize it.
8. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where applicable
- Withdraw consent for certain communications
- Ask questions about how your information is used
To make a privacy-related request, please contact us using the details provided below.
9. Children's Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
Any updates will be published on this page along with the revised Last Updated date.